Privacy Policy

We value the trust you place in www.edigitalcertificate.com. This legal document is privacy policy, which states all the possible ways to know how eDigital Certificate gathers, uses, discloses and manages your personal data to protects when you use this website.

This privacy policy is applicable for the Website and all products and services which are offered by eDigital Certificate.

eDigital Certificate is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

eDigital Certificate may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2021.

 

What we collect?

We may collect the following information:

  • Your Personal Information like Name, Address
  • Contact information including Email Address & Contact Details
  • Demographic information such as Postcode, Preferences and Interests
  • Other relevant information to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a quality and better service, in particular for the following reasons:

  • For the use of Internal Accounts and Record keeping purpose.
  • We may use such information to improve our products, features and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mailing address. We may use the information to customize the website according to your interests.

 

Security & Payment Security

All the transactions which are made on the eDigtial Certificate are secure and protected with the third-party payment gateway. No information is disclosed while making the transaction on the edigitalcertificate.com as it is secured to protect the User against unintentional disclosure to third parties. Any information related to the User’s credit and debit card information is not received, stored by or retained by the Company / Website in any manner. This information is provided by the User directly to the payment gateway which is authorized to handle the information provided and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be piece of information stored by a web server on a web browser. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies are extremely useful for enabling the Web Browser to remember information specific to a given user, including but not limited to a User’s login identification, password, etc. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. The User expressly agrees and acknowledges that the Company/Website does not control the use of such cookies/other devices by third parties, that the Company/Website is in no way responsible for the same, and that the User assumes any and all risks in this regard.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

While the User is free to accept or decline the Website’s cookies if the User’s browser permits, the User may consequently be unable to use certain features on the Website. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website edigitalcertificate.com may contain links and content of other websites of interest. However, once you have used these links to leave our site, you should kindly note that we do not have any control over that other website which you visited. Therefore, we cannot be responsible for the protection and privacy of any information which you will provide whilst accessing such websites and such websites are not governed by this privacy statement. We advice, you should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

  • You may choose to restrict the collection or use of your personal information in the following ways:
    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

    The Website/Company may also disclose the User’s personal information to law enforcement offices, third party rights owners, or other third parties if it believes that such disclosure is reasonably necessary to enforce the Terms or Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of its users, or the general public.

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting and in good faith believes if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to eDigital Certificate, B-15, Nensey Cottage, Borivali East, Mumbai 400066. India.

    If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Dispute Resolution and Jurisdiction

It is expressly agreed to by the Parties hereto that the formation, interpretation and performance of this Policy and any disputes arising here from will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Policy and/or Terms.

  1. a) Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both Parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed hereinbelow.
  2. b) Arbitration: In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Mumbai in the state of Maharashtra, India.

The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules and regulations of India, and that the Courts at Mumbai (Maharashtra), shall have exclusive jurisdiction over any disputes arising between the Parties.

 

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below:

eDigital Certificate
B-15, Nensey Cottage, Borivali East,
Mumbai 400066. India
info@edigitalcertificate.com

 

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below for Questions regarding this Statement should be directed to the following:

Jeetendra Shimpi
jeetendra@edigitalcertificate.com